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Web Help DeskWeb Help Desk - Help you create a secure and practical help desk service

General information

NameWeb Help DeskVersion12.0.1
LicenseSharewareLast UpdatedAug 23, 2013
First added by:AlbertPhanFirst added timeAug 23, 2013
Category Business » ApplicationPlatform Windows
Short description Help you create a secure and practical help desk service

Developer's description

Web Help Desk is an application especially designed to help you create a secure and practical help desk service that automatically tracks and routes requests. The application provides you with ITSM incident diagnostics and ticket routing features that ensure tight integration and relationships with knowledge base articles, CMDB asset association, service requests, known problems, change requests, and service level agreements. Tickets can be created and updated by email-to-ticket conversion, the customer service web-portal, or through technician Quick Ticket templates. Download link 1: x86 Download Link 2: x64

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