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Labor Scheduling Call CenterLabor Scheduling Call Center - Useful Excel spreadsheet

General information

NameLabor Scheduling Call CenterVersion6
LicenseTrialLast UpdatedAug 31, 2013
First added by:AlbertPhanFirst added timeAug 31, 2013
Category Business » Office Add-inPlatform Windows
Short description Useful Excel spreadsheet

Developer's description

Labor Scheduling Call Center is a useful Excel spreadsheet that enables you to establish a personalized plan based upon roles and skills, track staff availability and [KW]schedule employees[/KW]. You have the possibility to make your weekly schedule available, see the cost of your staffing decisions and adjust the relationship between sales volume and required staffing at each skill level.

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